Website Customer Relations
Is your website giving your customers the right impression?
FACT:
On first click your website has about 10 seconds to provide a
GOOD or BAD impression
- Not much time to get to your good stuff.
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AUTHORITY
Did you know one of the key factors that can influence a sales decison is called Authority (Credibility)
Your
Expertise
Your proven technical ability
Your experience
Your training
Your
Credibility
Your story
Your professionalism
Appeal/ Empathy factor
And there are lots of other useful tips and insights I have gathered over my 30 years experience working in a variety of customer relations roles in creative and commercial industries
NEED A FRESH PAIR OF EYES?
Ask ME to make an independant review of your creative business website
I'm a creative business development consultant.
I create and arrange high quality skill based and jewellery business courses for anyone working in the Jewellery Industry.
I'm involved in projects that help young creative makers improve their business enterprise skills.
I have had almost 30 years experience working in Customer Service and Retail.
I have experience of building relations and loyalty with clients nationally and internationally.
I run my own successful creative business.
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4 Important reasons why can I help you
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Target client?
I might just fall into the category as one of your target clients.
...That could be useful insight for you.
I'm a Designer Maker
I trained as a Silversmith and I now make Jewellery.
Just think...
After helping makers with business enterprise skills it became apparent to me that many designers regardless of their industry experience prefer to create their own website because this gives them complete artistic control over the process.
There is a danger that a beautiful website may not be a practical website for business
- Or even worse, could your website reflect negatively on your profile as a maker?
Now to be clear I'm not a website designer or expert, but I have built 2 websites in as many years for my own businesses and I have a huge amount of experience in dealing with customers expectations. By combining both these areas of expertise I'm uniquely able to provide some valuable insight that could help you create a solid foundation from which you can promote your work.
Having a great customer friendly website will reflect on your professionalism and add to your credibility.
